Privacy Policy

1. Introduction

Welcome to PABrothersLandscaping.uk (the “Site”), owned and operated by P&A Brothers Landscaping Ltd (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

2. Data Controller

Company name: P&A BROTHERS Landscaping
Address: 20 Basildene Road Hounslow TW4 7LE
Email: pabrotherss@gmail.com

3. Information We Collect

We may collect the following personal data via the Site:

  • Contact form submissions: name, email address, telephone number, and any message content.

  • Automatically collected data: IP address, browser type, device information, and date/time stamps.

  • Cookies: see section 7 below.

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide landscaping services.

  • Inform you about services, quotes, and updates (where consented).

  • Improve website functionality, security, and user experience.

  • Fulfil legal obligations, including tax and accounting.

5. Legal Basis for Processing

  • Contract performance (UK GDPR Article 6(1)(b)): to respond to your request for a quote or services.

  • Legitimate interests (Article 6(1)(f)): to maintain and improve the Site, manage security, and analyse usage.

  • Consent (Article 6(1)(a)): for marketing communications (e.g. newsletters), when explicitly provided.

6. Sharing Your Data

We will not sell your data. We may share information with:

  • Hosting provider: LH.pl – strictly for hosting and technical maintenance.

  • Service providers: IT support, email services, if needed for service delivery.

  • Legal or regulatory bodies: if required by law.

All third parties comply with UK GDPR.

7. Cookies & Tracking

We use cookies to:

  • Operate the Site properly (essential cookies).

  • Improve functionality and performance (analytics cookies).

You can manage cookies via your browser settings or our cookie banner. Declining cookies will not prevent core functionality.

8. Data Retention

We retain personal data for as long as necessary to:

  • Manage enquiries and ongoing services.

  • Comply with legal obligations (e.g. tax, accounting).

  • Maintain records reasonably required (normally up to 6 years for financial data).

9. Your Rights

You have the right to:

  1. Access your personal data.

  2. Rectify inaccuracies.

  3. Erase data (“right to be forgotten”).

  4. Restrict processing.

  5. Object to processing (including marketing).

  6. Data portability request.

  7. Withdraw consent at any time (where processing based on consent).

  8. Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, please contact us at [insert email].

10. International Transfers

Your data is processed within the UK and EEA. If transferred outside, appropriate safeguards (e.g. model clauses) are in place.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be published here with a revised date. We recommend reviewing it periodically.